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RepairWalla Policies
Welcome to RepairWalla! Below, you'll find details on our Terms of Service, Privacy Policy, and Cookies Policy. Please read them carefully to understand your rights and responsibilities when using our website and services.
1. Terms of Service
Effective Date:1 Dec 2024
Overview: By accessing or using RepairWalla, you agree to the following terms and conditions:
- Service Scope: We provide repair and maintenance services for home appliances like fridges, ACs, washing machines, ovens, and more.
- User Responsibilities: Users must provide accurate information during booking and ensure the appliance is accessible for repairs.
- Pricing and Payments: All service costs will be provided upfront, and payment must be completed after service completion.
- Cancellations and Refunds: Cancellations must be made 2-3 days in advance. Refunds will be issued for cancellations within our policy guidelines.
Limitation of Liability: RepairWalla is not liable for damage caused by misuse of repaired appliances.
2. Privacy Policy
Effective Date:1 Dec 2024
Information We Collect:
- Personal Information: Name, contact details, and address for booking and customer support.
- Payment Information: Collected securely for processing transactions.
- Device Information: IP address and browsing data for improving user experience.
How We Use Your Information:
- To provide repair services and communicate updates.
- To improve website functionality and personalize your experience.
- For legal and regulatory compliance.
Your Rights:
- Access, modify, or delete your personal information by contacting us at helprepairwalla@gmail.com.
- Opt-out of marketing communications anytime.
3. Cookies Policy
Effective Date: 1 Dec 2024
What Are Cookies? Cookies are small files stored on your device to enhance your experience on our website.
How We Use Cookies:
- Essential Cookies: To enable basic functionality like booking services.
- Performance Cookies: To track website usage and improve functionality.
- Marketing Cookies: To deliver personalized ads.
Managing Cookies: You can manage or disable cookies through your browser settings. However, this may affect your experience on our site.